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website is here to help you improve your communication
skills. Whether you are interested in:-
We hope to be able to provide you with
have a number of recommended
books on various topics associated with communication skills.
have also identified a number of communication training
suppliers and coaches that will help you improve your
||Be honest. Dishonesty
will show up somewhere along the line.
||Be interested in the people you are
communicating with. Remember people are more attracted
to those who are interested in them, and will pay
more attention to what they are saying.
||Be relaxed. Bad body language such
as hunched shoulders, fidgeting, toe-tapping or hair-twiddling
all give the game away.
||Listen first. Communication is a
two-way process; getting your message across depends
on understanding the other person.
||Smile and use eye contact. It’s
the most positive signal you can give. (A relatively simple yet very effective way to improve your nonverbal communication skills.)
||Think before you speak or put pen
to paper: what message you trying to convey? What
outcome do you want to elicit?
||Be direct (but not aggressive). A
lot of flannelling around can make people lose interest
and miss the vital point.
||Dont use jargon – and the acronyms,
and the technical expressions, unless you are sure
your listeners understand. Our communication with external customers can often be impacted by using too much jargon.
||Write as you would speak. Don’t
fall into the trap of using long words just because
it’s written down.
||Take your time. Whether in speech
or on paper, rushing can make you seem nervous, unconfident
and downright scared.
Article on voice coaching tips for business
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